FAQ

What is Support Coordination Level 2 and how can it benefit me?

Support Coordination Level 2 helps you understand and implement your NDIS plan, connecting you with suitable services.

How does psychosocial recovery coaching support my goals?

Recovery coaching provides practical guidance to build skills and confidence for community participation and wellbeing.

What does a Support Coordinator do?

A Support Coordinator assists participants to:

  • Understand their NDIS plan and funded supports
  • Implement their plan effectively
  • Identify and connect with appropriate service providers
  • Coordinate multiple supports and services
  • Monitor the effectiveness of supports
  • Address issues, risks, or changes as they arise

Support Coordinators work in partnership with participants while promoting choice, control, and informed decision-making.

What is the difference between Support Coordination and Specialist Support Coordination?

Support Coordination (Level 2) is suitable for participants who require assistance to implement and manage their plan and coordinate multiple supports.

Specialist Support Coordination (Level 3) is designed for participants with more complex needs, including high-risk situations, significant life transitions, or complex service environments. This level involves advanced coordination, risk management, and collaboration with multiple stakeholders.

Can Crescent Pathways help me connect with quality providers?

Yes. We support participants to identify and connect with suitable service providers that align with their goals, needs, preferences, and cultural considerations. Participants always retain final decision-making authority regarding their supports.

What should I expect during the initial consultation?

We’ll discuss your needs, explain support options, and plan next steps together to empower you.